Privacy Policy
Last Updated: April 3, 2026
BitMatch, Inc. ("BitMatch," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BitMatch mobile application ("App"). Please read this Privacy Policy carefully. By using the App, you consent to the practices described herein.
1. Information We Collect
We collect the following categories of information:
(a) Account Information: When you register, we collect your email address, display name, username, date of birth, and profile photo.
(b) Profile Data: Information you voluntarily provide, including your bio, dietary preferences, favorite cuisines, food allergies or restrictions, and location (city-level).
(c) Food Preferences & Activity: Your taste profile data, restaurant ratings and reviews, food posts, liked content, taste match interactions, and messaging history.
(d) Photos: Food photographs and profile images you upload to the App.
(e) Usage Data: Information about how you interact with the App, including features used, pages viewed, search queries, time spent on screens, and actions taken.
(f) Device Information: Device type, operating system version, unique device identifiers, IP address, browser type, mobile network information, and app version.
(g) Log Data: Server logs that may include your IP address, device information, access times, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
(a) Matching Algorithm: To calculate taste compatibility scores, generate taste match recommendations, and connect you with users who share similar food preferences.
(b) Feed Personalization: To curate your content feed based on your food interests, dining habits, and engagement patterns.
(c) Analytics & Improvement: To analyze usage trends, monitor App performance, diagnose technical issues, and improve our features and services.
(d) Communication: To send you service-related notices, respond to support requests, and deliver notifications you have opted into.
(e) Safety & Security: To detect, prevent, and address fraud, abuse, security incidents, and violations of our Terms of Service.
(f) Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Content Safety Processing
BitMatch reviews user-submitted content (photos, videos, and captions) for safety and policy compliance entirely on your device. Explicit-image detection runs locally using on-device machine learning, and text is checked against a local filter — your content is not transmitted to any third-party AI provider for analysis or moderation. Moderation outcomes (such as a post being blocked or hidden) may be stored to enforce our community guidelines, and content you report is reviewed by our team.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information in the following limited circumstances:
(a) Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information and may only use it to provide services to BitMatch.
(b) Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect the rights, property, or safety of BitMatch, our users, or the public.
(c) Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
(d) With Your Consent: We may share information with third parties when you have given us explicit consent to do so.
(e) Aggregated Data: We may share aggregated, de-identified data that cannot reasonably be used to identify you for research, analytics, or business purposes.
5. Data Retention &Amp; Deletion
We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you choose to delete your account, we will delete all of your personal data, including your profile information, posts, photos, ratings, messages, and taste match history, within thirty (30) days of your deletion request. Certain information may be retained for a limited period as necessary to comply with legal obligations, resolve disputes, or enforce our agreements. Anonymized and aggregated data that cannot be used to identify you may be retained indefinitely.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
(a) Access: You have the right to request a copy of the personal information we hold about you.
(b) Rectification: You have the right to request correction of inaccurate or incomplete personal information.
(c) Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions.
(d) Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
(e) Objection: You have the right to object to certain processing of your personal information.
(f) Restriction: You have the right to request restriction of processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within thirty (30) days, or as required by applicable law.
7. Age Requirement (18+)
The App is intended only for adults aged eighteen (18) and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we will take immediate steps to delete such information and terminate the account. If you are a parent or guardian and believe a minor has provided us with personal information, please contact us at [email protected].
8. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to: encryption of data in transit using TLS/SSL protocols; encryption of sensitive data at rest; secure authentication mechanisms; regular security assessments and penetration testing; access controls limiting employee access to personal data on a need-to-know basis; and monitoring systems to detect potential security incidents. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you access the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States may differ from those of your jurisdiction. By using the App, you consent to the transfer of your information to the United States. Where required by applicable law, we will implement appropriate safeguards, such as Standard Contractual Clauses, to protect your information during international transfers.
10. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you through the App via an in-app notification, or by sending an email to the address associated with your account, at least seven (7) days before the changes take effect. Your continued use of the App after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.
11. Cookies &Amp; Tracking
The App may use local storage and similar technologies to enhance your experience, remember preferences, and collect usage data. You can manage these preferences through your device settings.
12. Third-Party Links
The App may contain links to third-party websites or services, including restaurant websites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
13. Data Retention
We retain your personal information only for as long as necessary to provide the App and fulfil the purposes described in this Policy. Specifically: (a) account and profile data are retained for the lifetime of your account; (b) when you delete your account, your profile, posts, comments, messages, and uploaded photos are permanently deleted from our active systems within thirty (30) days; (c) limited records may be retained longer where required to comply with legal obligations, resolve disputes, prevent fraud and abuse, or enforce our agreements, after which they are securely deleted or anonymized; (d) content you reported or that was removed for policy violations may be retained for a reasonable period for safety and moderation purposes.
14. KVKK Notice (Türkiye) — Aydınlatma Metni
Bu bölüm, 6698 sayılı Kişisel Verilerin Korunması Kanunu ("KVKK") kapsamında Türkiye'deki kullanıcılar için hazırlanmıştır.
Veri Sorumlusu: BitMatch. İletişim: [email protected]
İşlenen Veriler: Hesap bilgileri (e-posta, ad-soyad, kullanıcı adı, doğum tarihi, profil fotoğrafı), paylaştığınız içerikler (yemek fotoğrafları, yorumlar, puanlar), tat tercihleri, mesajlaşma ve kullanım verileri.
İşleme Amaçları: Hizmetin sunulması, hesabınızın yönetimi, tat eşleştirme ve öneri özellikleri, güvenlik ve kötüye kullanımın önlenmesi, yasal yükümlülüklerin yerine getirilmesi.
Hukuki Sebepler (KVKK m.5): Sözleşmenin kurulması/ifası, hukuki yükümlülük, meşru menfaat ve — açık rıza gerektiren hallerde — açık rızanız.
Haklarınız (KVKK m.11): Kişisel verilerinizin işlenip işlenmediğini öğrenme, bilgi talep etme, düzeltilmesini veya silinmesini isteme, işlemeye itiraz etme ve verilerinizin bir kopyasını alma haklarına sahipsiniz. Taleplerinizi [email protected] adresine iletebilirsiniz; başvurunuza en geç 30 gün içinde yanıt verilir.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
BitMatch, Inc.
For data protection inquiries in the European Union, you may also contact your local data protection authority.